About Sterling Ideas

Technology that works. People who care.

OUR CORE VALUES
Curiosity Drives Smarter IT

Owning and running a business is not for the faint of heart. We get it. We understand how hard it is to be a business owner. You’re working every day to serve your customers well and keep your employees happy. Add technology and compliance issues to the mix, and your work becomes even more difficult.

We’d really like to help make your life easier. Don’t let the distractions of working with technology prevent you from what you are meant to be doing – growing and expanding your business. With decades of combined experience in IT, we can be the top-tier support your company needs. Our team can help by offering a variety of solutions that fit every business need.

OUR PEOPLE
People-Powered IT, Backed by Passion

Need someone to get technology under control for you? We do that with our managed IT package. Already have an IT department, but they need a little help? We have a co-managed package for just such a situation.

Do you need a simple, effective, and cost-efficient solution for your small business? We have security strengthening options for small companies. Are you finding yourself under federal regulations and need help with compliance? We have our own in-house compliance expert ready to walk you through it.

About us Team
Let’s Grow Together: Investing in What Matters Most

No matter the solution you choose, we encourage you to invest where you’ll see the biggest impact. Partner with us. Let us deal with the technology. It’s what we’re here for. We believe you’ll find you have more time to focus on your work, your customers, and your employees.

And guess what? We know a wonderful secret. When your business thrives, so will our communities. What a beautiful goal!

Let’s grow together.

Why We Are Trusted IT Partners

26+ Years

In Business

82+ Years
Of combined experience
20+
Companies supported
Trusted Partnerships, Proven Solutions

At Sterling Ideas, our strength lies in the company we keep. Since 1999, we’ve cultivated strategic partnerships with industry leaders to deliver reliable, secure, and forward-thinking IT solutions.

From Dell’s dependable hardware to Microsoft’s versatile software ecosystem, our long-standing collaborations ensure that our clients benefit from the best in technology.

We rely on Veeam for robust data protection, WatchGuard for advanced network security, and TeleVoIPs for flexible communication solutions.

Additionally, our alliance with Kardon provides specialized expertise in HIPAA compliance, ensuring our healthcare clients meet stringent privacy standards.

These partnerships are more than just business arrangements—they’re integral to our commitment to excellence and our clients’ success.

Meet the Sterling Ideas Team

Charles Gardner

President & Senior Service Delivery Engineer

Charles has over 30 years in technology. He’s a natural leader dedicated to resolving root issues and driving innovation.

Todd Long

Director of Technology & Senior Service Delivery Engineer

With over 30 years in technology, Todd is a trusted advisor who enjoys solving problems and building meaningful client relationships.

Sterling Gardner

Alignment Specialist & Senior Service Delivery Engineer

With 7 years at the company, Sterling excels in automation and building. He’s known for explaining complex concepts to clients in ways they appreciate.
Jonathan S. Long

Jonathan S. Long

Service Delivery Engineer

Jonathan has 9 years in tech, specializes in implementing new tools, and is dedicated to enhancing customer experience.

Jacob McCravy

Service Delivery Engineer

Always learning and building, Jacob is in his element when he’s hands-on and turning ideas into something real.
JoAnn Gardner

JoAnn Gardner

Compliance Manager & Director of Business Development

JoAnn continually pushes our company forward, focusing on continuous learning to elevate client success.
Harleigh Long

Harleigh Long

Office Manager & Support Specialist

Harleigh is super creative and assists everyone in the company, showing support to both colleagues and clients with enthusiasm and warmth.
Samantha Thompson

Samantha Thompson

Operations Manager

Samantha is organized and detail-oriented, with great intuition, excelling in system implementation and efficiency.
Ready to Experience IT That Works for You?

Discover how Sterling Ideas can transform your business. Get in touch today for a free consultation and see the difference our team can make.