MEET JEFF

by: Hannah Gardner – Support Specialist, SII    |    10/28/21

Jeff is our Junior Network Technician here at Sterling Ideas. He joined us full-time in summer 2021, and he’s been a fantastic addition to our team. Jeff spends his days communicating with clients, solving problems for users…

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NCAM: SECURITY ISSUES (Part II)

by: Sterling Gardner – Sr. Network Technician, SII    |    10/21/21

Last week, we talked about weak passwords and how to avoid them. This week, we’ll talk about phishing and fake websites…

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NCAM: SECURITY ISSUES

by: Sterling Gardner – Sr. Network Technician, SII    |    10/14/21

Happy Week 2 of National Cybersecurity Awareness Month! Over the next two weeks, we’re going to talk about 3 potential security problems that the any person could encounter in everyday technology use…

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WHAT IS CYBERSECURITY MONTH?

by: Charles Gardner – President, SII    |    10/07/21

In 2004, October became National Cybersecurity Awareness Month (NCAM). The question is, why do we need an entire month dedicated to cybersecurity? Because it’s that important. Think about the evolution…

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MEET JOANN

by: Hannah Gardner – Support Specialist, SII    |    09/30/21

JoAnn is our Service Manager, and Sterling Ideas wouldn’t be Sterling Ideas without her. Although she didn’t start working full-time at Sterling Ideas until 2020, she has been integral to the success of the company…

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WHY PARTNER WITH AN MSP?

by: Charles Gardner – President, SII    |    09/23/21

This month, we’ve been talking about MSPs. We know that MSPs partner with your business to help build your technical infrastructure, provide support for your staff, and proactively manage your systems…

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INVEST IN YOUR TECH

by: Hannah Gardner – Support Specialist, SII    |    09/21/21

My coffeemaker broke this morning. I don’t know about you, but coffee is what gets me moving and my brain working in the morning. And without warning, I woke up to a coffeemaker that simply wouldn’t turn on…

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MSP vs BREAK/FIX (Part II)

by: Sterling Gardner – Sr. Network Technician, SII    |    09/16/21

In Part I of this blog, we talked about what the break/fix model is and the first reason you shouldn’t rely on it for your business: your tech shouldn’t be breaking on a regular basis. If you didn’t get the chance to…

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MSP vs BREAK/FIX

by: Sterling Gardner – Sr. Network Technician, SII    |    09/09/21

Last week, we talked about what an MSP (Managed Service Provider) is. This week, we’re going to talk about how MSPs are different—and better for your business—than break/fix. So what is the break/fix model?…

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WHAT IS AN MSP?

by: Charles Gardner – President, SII    |    09/02/21

We at Sterling Ideas are an MSP. So what exactly is that? An MSP (Managed Service Provider) is a company that partners with your business to build your technical infrastructure, offer end-user (staff) support…

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FIRE THE CANNONS

by: Hannah Gardner – Support Specialist, SII    |    08/26/21

It’s football season! Here at Sterling Ideas, there’s a long list of sports teams we love, but the top of the list is the Tampa Bay Buccaneers. Since long before Sterling Ideas was even incorporated…

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CYBERATTACKS IN EDUCATION

by: Charles Gardner – President, SII    |    08/19/21

We’ll look at one example of an attack on a Michigan school district. In January 2020, according to edscoop.com, an entire school district was shut down because ransomware made its way into…

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EDUCATION’S TECH VULNERABILITIES

by: Sterling Gardner – Sr. Network Technician, SII    |    08/12/21

As we talked about last week, technology has been integrated into the educational world in many ways — enough ways that education has become a target of cyberattacks. According to…

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TECHNOLOGY & EDUCATION

by: Charles Gardner – President, SII    |    08/05/21

As we move into August, it’s back-to-school time for students (and their parents). So this month, we’re going to talk about technology in education—tech being integrated into learning environments…

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MEET STERLING

by: Hannah Gardner – Support Specialist, SII    |    07/29/21

The namesake of the company, Sterling works as a senior network technician here at Sterling Ideas. He spends his days solving high-priority networking issues, managing ongoing projects, and visiting clients…

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MFA MISCONCEPTIONS

by: Charles Gardner – President, SII    |    07/22/21

In the last couple weeks, we’ve talked about what MFA is and why it’s important. This week, we’re going to talk about some misconceptions surrounding MFA. We’ll talk about why these exist and discuss the truth…

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WHY USE MFA?

by: Sterling Gardner – Sr. Network Technician, SII    |    07/15/21

Last week, Charles talked about what MFA is. In a nutshell, MFA (multifactor authentication) is a security tool that adds an extra layer of protection to sign-in processes. If you haven’t read Charles’ blog from…

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WHAT IS MFA?

by: Charles Gardner – President, SII    |    07/08/21

Have you ever been logging into an account and had to type in a code that was texted to your phone? If so, you’ve dealt with MultiFactor Authentication, maybe without even noticing. Often referred to as MFA…

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STERLING IDEAS 22nd ANNIVERSARY

by: Hannah Gardner – Support Specialist, SII    |    06/30/21

Today, June 30th, 2021, Sterling Ideas Inc celebrates its 22nd company anniversary! To celebrate, the whole Sterling Ideas team spent a day exploring Tampa, competing in escape rooms, boating down the river…

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IRONSCALES

by: Charles Gardner – President, SII    |    06/10/21

In last week’s blog, Sterling talked about phishing and the importance of being vigilant to protect yourself from attacks. This week, we’re going to talk about Ironscales, the anti-phishing security platform…

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WHAT IS PHISHING?

by: Sterling Gardner – SR. Network Technician, SII    |    06/03/21

We’ve all heard of phishing, whether in an article about ransomware attacks, a lecture about HIPAA precautions, or a news headline about your favorite celebrity. We all know phishing can do a lot of damage…

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HURRICANE PREPARATION

by: Ryan Gibbs – Network Technician, SII    |    05/21/21

With hurricane season around the corner, many of the devastating hurricanes of the past come to mind. I can still vividly remember as an 11 year-old watching the footage of Hurricane Katrina and…

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KEEPER PASSWORD SECURITY, PART 3

by: Sterling Gardner – SR. Network Technician, SII    |    05/20/21

I’ve been referencing a very important article about password habits that Keeper Security published in February 2021. It mentions that nearly one-third of employees surveyed admitted to using credentials from a former coworker…

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KEEPER PASSWORD SECURITY, PART 2

Sterling Gardner, Sr. Network Technician

by: Sterling Gardner – SR. Network Technician, SII    |    05/20/21

Generic accounts and the sharing of accounts are rampant, especially in small businesses, as they can be used to save money on licensing and make accessing information easy. Forgot the password? You don’t need to call anyone to request…

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KEEPER PASSWORD SECURITY

KEEPER PASSWORD SECURITY

by: Sterling Gardner – SR. Network Technician, SII    |    04/15/21

I recently came across this article on a study that Keeper Security did in February 2021 in which 1,000 full-time employees were questioned about their password habits. The results? A much-needed wake-up call to business owners everywhere. While the average employee’s computer…

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OCR SETTLEMENTS

by: Charles Gardner – President, SII    |    04/15/21

Let’s take a look at two different OCR settlements for HIPAA violations to see what we can learn. (While this draws from HIPAA specific settlements, the concept is universally relevant.) In December 2018, OCR published a settlement with a Colorado hospital over failure to terminate…

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“Our organization was undergoing rapid expansion which necessitated upgrading and expansion of our IT infrastructure. Sterling Ideas was able to provide the necessary expertise and services required throughout every step of the way. They have committed themselves to excellence, and I would highly recommend them to any organization looking to improve their IT services.”

Physician • 50-Employee Medical Practice • Client for 4 years